‘My lovely top has fallen to sh*t after two and a half Sabrina Carpenter songs,’ she shopper said. ‘Thanks a lot Glassons – it’s disgusting.’Glassons told FEMAIL that the top was a ‘very delicate garment’ due to its material and style – but fans were welcome to return the item for a full refund if they had experienced any difficulties.
The brand confirmed that shoppers don’t need their receipts – they simply need to bring the broken tops in and staff will be able to help.
A few shared that they also suffered through the same fate.
‘Oh my god, this happened to me with the same top!’ one said. ‘I wore it to post Malone.’
‘Happened to me too at Harry Styles! Broke so many times even after trying to fix it,’ another said.
